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Engaging with communities



At TC Energy, 威尼斯电玩城手游经常把自己描述为管道运营商或能源生产商, of course, we build pipelines and power plants too.

但威尼斯电玩城手游建立的最重要的东西是持久的关系, with governments, communities, landowners, Indigenous groups, suppliers, vendors, contractors and the public.

Positive relationships with communities, such as Pike River and Saint-Sébastien, and leaders, 如Saint-Sébastien市长马丁·蒂伯特对威尼斯电玩城手游很重要.

Our commitment to you


Our core values of safety, responsibility, 合作和诚信是威尼斯电玩城手游对利益相关者承诺的核心. 这些价值观指导威尼斯电玩城手游与利益相关者的互动, 当威尼斯电玩城手游倾听他们的关注并将他们的反馈纳入威尼斯电玩城手游的项目计划时.

We abide by the following principles:

  • 威尼斯电玩城手游确定并考虑涉众的观点
  • 在社区中,威尼斯电玩城手游是可见的、存在的、可接近的
  • We recognize that diverse thoughts, 意见和经验有助于更好的决策和结果
  • 威尼斯电玩城手游为自己的决定和结果负责任
  • 威尼斯电玩城手游跟踪、衡量和报告威尼斯电玩城手游的业绩,以便学习和改进


TC Energy’s stakeholders

威尼斯电玩城手游与成千上万的社区建立了牢固的关系, 在几代人的合作和信任的支持下, 威尼斯电玩城手游还致力于从那些尚未与威尼斯电玩城手游合作的社区赢得公众的信任.

威尼斯电玩城手游的利益相关者包括对威尼斯电玩城手游的业务活动有重大影响或可能受到影响的人或团体, be it directly or indirectly. Whether they are local community members, landowners or Indigenous groups – who we recognize as rightsholders with a distinct relationship to the land – we are committed to building mutually beneficial relationships with our neighbours.



Learn more about how we work with Indigenous groups and landowners

Our approach

威尼斯电玩城手游公司与整个社区 life cycle of our assets, from project approval to decommissioning.

By engaging early and often with stakeholders, 威尼斯电玩城手游为每个参与的人制定项目计划,以获得更好的结果. 与利益相关者接触意味着倾听所有利益相关者的需求, providing accurate information, 并以迅速和一致的方式回应利益相关者的利益.

Some of the ways we work to identify potential environmental and socio-economic effects are through hosting local open houses, 进行公开演讲和一对一的讨论. 威尼斯电玩城手游还向利益相关者提供情况说明, brochures, 网站和提供电子邮件和免费电话线路直接威尼斯电玩城手游.

一旦威尼斯电玩城手游的资产开始运作,威尼斯电玩城手游与利益相关者的接触就不会结束. Our regional community liaisons continue to build and maintain relationships with our stakeholders and focus on community relations, public awareness, 资产整个生命周期的应急响应和社区投资活动.



Our personnel can be reached through helplines or online
威尼斯电玩城手游的参与活动遍及加拿大6个省、美国16个省的地方和区域直辖市.S. states, and 11 Mexican states


Yes, 威尼斯电玩城手游的利益相关者关系执行副总裁和总法律顾问负责利益相关者关系. 社区关系小组与威尼斯电玩城手游的环境部门紧密合作, Land and Indigenous Relations teams, which comprise Stakeholder Relations.

Learn more about our commitment to the environment, our work with landowners and our approach to Indigenous relations.

作为威尼斯电玩城手游承诺的一部分,威尼斯电玩城手游要对威尼斯电玩城手游共享的土地负责, and in support of the regulatory process, 威尼斯电玩城手游评估可能与拟议项目的建设和运营相关的潜在影响. 一些与计价器站有关的可能影响的例子, 压缩站或管道工程包括对土壤的潜在影响, water, fish, wildlife, air quality and noise. 通过与社区利益相关者的合作, 威尼斯电玩城手游还了解了重要的当地信息,这些信息将提供给这些评估和最终的项目设计.

The Environmental and Socio-Economic Assessment prepared for a proposed project considers potential effects on communities and groups whose interests may inform our planning process, 包括项目影响不同群体的潜力. We propose mitigation and enhancement measures and evaluate the significance of residual effects once these measures are implemented. An Environmental Protection Plan is also developed to identify the necessary measures to be used during construction, and the best practices we use to guide operations of the assets throughout their life cycle to manage effects and maintain equivalent land capability.


威尼斯电玩城手游公司采用系统和全面的路线选择过程,考虑了各种因素, such as:

  • desktop studies
  • helicopter surveys
  • 地面验证和实地调查
  • 工程、岩土和环境领域研究
  • 沿着现有的干扰和走廊,将管道的共同位置减少新的足迹

路线选择要考虑到尽量减少路线总长度或土地需求的目标, 满足适用的法规要求和减少环境足迹, 同时仔细评估整体施工复杂性和威尼斯电玩城手游满足客户需求的能力. Feedback received through stakeholder, 土地所有者和土著居民参与评估建议的路线和地点.

威尼斯电玩城手游相信,当威尼斯电玩城手游建立一项资产时,威尼斯电玩城手游暂时借用了土地 learn more.

在施工期间,项目区域内和周围的交通以及现场的重型设备会增加. We adhere to construction plans and the Environmental Protection Plan to ensure that the impacts of construction activities on communities are minimized.

威尼斯电玩城手游的许多项目包括使用临时工作空间和, if required, 工人宿舍的建立是为了支持建设. If our plans include these features, we begin the conversation with potentially affected stakeholders early on to hear and understand community interests.

Access to-and-from site is planned based on a number of factors including finding the safest and most efficient routes to our work site, existing infrastructure, 需要新的基础设施来支持建设和市政规划. Access planning is refined throughout project development and final plans are communicated to communities prior to starting work.


Once construction is completed, the impacted land area – including our temporary work space and workforce accommodation areas – is reclaimed to an equivalent land capability so that it can support various uses similar to the ability that existed previously. Measures are taken to prevent topsoil/surface material loss from wind and water erosion and to establish a vegetative cover native to the surrounding vegetation and land use. After the facilities are constructed, 与正在进行的操作和维护相关的流量将最小.

Learn more about how we 在威尼斯电玩城手游资产的整个生命周期内保护环境.

Our safety program starts before construction. We use only high-quality materials, the latest proven technologies and industry-leading practices to ensure the integrity of our pipelines before they go in the ground. We are a leader in North America in the use of automatic welding and ultrasonic testing technologies to construct pipelines. These technologies ensure high quality welds are made and every weld is inspected by qualified independent inspectors during construction. Prior to placing a pipeline in service, 它是在比操作过程中更高的水压下进行水压测试的. In addition, pipeline inspection tools with high resolution sensors are run through the pipeline to check for any other irregularities prior to flowing natural gas.

Once operational, 威尼斯电玩城手游使用最先进的泄漏检测系统, 安全功能,如关闭阀,并为在威尼斯电玩城手游的资产工作的人员提供高度专业化的培训. 威尼斯电玩城手游的管道系统全天24小时监控, 365 days a year by trained operators in our Operations Control Centres who manage the most sophisticated pipeline monitoring equipment and technology available. Our industry-leading asset integrity programs manage our pipeline and facilities for their entire life cycle to ensure they provide safe and reliable energy to consumers throughout North America.

Safety is our number one value – learn more.

威尼斯电玩城手游的区域社区联络员生活和工作在威尼斯电玩城手游已经运作设施的社区, 继续与利益相关方保持联系,同时集中力量提高公众意识, emergency response and community investment.

威尼斯电玩城手游的目标是确保威尼斯电玩城手游的管道和能源设施每天安全运行,并确保公众, our employees, 而且在不太可能发生的涉及威尼斯电玩城手游资产的事件发生时,环境也会得到保护. 所有威尼斯电玩城手游安全倡议都旨在推进一个目标:零是真实的. We are proud to have an industry leading safety record and continue to work towards our goal of zero safety incidents. Being prepared for the rare cases when something does go wrong is part of the commitment to ensuring the safety of the communities where we live and operate.

一旦威尼斯电玩城手游的管道系统出现任何潜在问题, 威尼斯电玩城手游的控制中心操作员可以在几分钟内停止产品通过管道的流动并进行调查. If an irregular condition is detected, 管道运营商立即派遣应急人员到现场调查. 在现场由合格人员确认可以安全重启之前,不重启管道.

In the unlikely event of an incident, all our assets - including pipelines and power generation facilities - have specific Emergency Response Plans that outline the steps we'll take to respond. Our Emergency Preparedness and Response team is focused on quickly and effectively responding to emergencies and mitigating any impacts that may have occurred to public safety, 财产或环境的及时. If there is an incident, we work closely with authorities, 紧急救援人员和媒体确保当地居民的安全并了解情况.

如果发生紧急情况,请与相关部门联系 TC Energy emergency contact number.